Privacy Policy

This statement was last updated on 24-06-2025.

Your privacy is important to us. Privacy Policy of Hillscape Resorts explains how we collect, use, and protect your personal information when you use our website or book a stay with us.

1. Information We Collect

When you interact with our website or make a reservation, we may collect the following information:

Name, email address, phone number
Billing and payment details
Check-in/check-out dates and preferences
IP address, browser type, and device information
Any personal details provided through contact forms, emails, or phone calls

2. How We Use Your Information

We use your personal information to:

Process and confirm reservations
Communicate booking details or updates
Enhance your guest experience
Send promotional offers (only if you opt in)

Comply with legal requirements

3. Data Protection

We implement industry-standard security measures to protect your data.
Payment data is processed through secure and PCI-compliant third-party gateways.
We do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. Cookies and Tracking

Our website uses cookies to enhance user experience, understand usage patterns, and improve site performance. You can control cookie settings through your browser.

5. Email Marketing

If you opt in to receive promotional emails, you may unsubscribe at any time by clicking the "unsubscribe" link in the email footer.

6. Third-Party Services

We may use third-party tools (e.g., Google Analytics, Booking Engines) which may collect anonymized usage data. These providers have their own privacy policies.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for data processing

To exercise your rights, contact us at: info@deterrainestates.com

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Effective Date."

9. Contact Us

If you have questions about this privacy policy:

📞 Phone: 08272-201707
📧 Email: info@deterrainestates.com
📍 Address: Madikeri - Coorg
🌐 Website: hillscaperesorts.com